Last Updated: 12 August 2026
At Brandesh, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and shopping services.
1. Who We Are
Brandesh is a UK-based shopping service that helps customers purchase products from UK retailers and arrange delivery to Bangladesh.
2. Information We Collect
When you use our website or request our services, we may collect:
✔ Your name
✔ Email address
✔ Phone or WhatsApp number
✔ Delivery address
✔ Product links
✔ Product details such as size, colour, and quantity
✔ Order and quotation information
✔ Payment-related information
✔ Messages and communications with us
✔ Iformation you provide through forms or uploaded files
✔ Technical information such as IP address, browser type, and website usage data
We only collect information that is reasonably necessary to provide and improve our services.
3. How We Use Your Information
We may use your information to:
✔ Process your product requests and orders
✔ Prepare quotations
✔ Purchase products on your behalf
✔ Arrange shipping and delivery
✔ Communicate with you about your order
✔ Process or verify payments
✔ Provide customer support
✔ Handle returns, refunds, or complaints
✔ Improve our website and services
✔ Prevent fraud, misuse, or unauthorised activity
✔ Meet our legal and regulatory obligations
4. Product Information
When you submit a product link or product details, we use that information to identify and purchase the requested product from the relevant UK retailer.
We may share necessary order information with retailers, shipping companies, delivery partners, payment providers, or other service providers where required to complete your order.
5. Payment Information
Payments may be processed through third-party payment providers. Payment information may be processed directly by the relevant payment provider according to its own privacy policy and security practices.
6. Sharing Your Information
We do not sell or rent your personal information.
We may share relevant information with trusted third parties when necessary to provide our services, including:
✔ UK retailers and suppliers
✔ Payment service providers
✔ Shipping and courier companies
✔ Customs or delivery partners
✔ Professional advisers
✔ Government authorities or law-enforcement agencies where legally required
We only share information that is reasonably necessary for the relevant purpose.
7. International Transfers
Because our service involves purchasing products in the UK and arranging delivery to Bangladesh, some information may need to be transferred internationally.
Where required, we will take appropriate steps to ensure that personal information is handled in accordance with applicable data protection requirements.
8. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against:
✔ Unauthorised access
✔ Loss or misuse
✔ Unauthorised alteration
✔ Unlawful disclosure
✔ Accidental destruction
However, no online service can guarantee complete security.
9. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Some information may need to be retained for longer where required for accounting, tax, legal, regulatory, dispute-resolution, or other legitimate business purposes.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
10. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, understand website usage, improve performance, and, where applicable, support marketing activities.
Where required by law, we will ask for your consent before using non-essential cookies.
You can manage or disable cookies through your browser settings or our cookie preferences tool, where available.
11. Your Privacy Rights
Depending on your circumstances and applicable law, you may have rights including:
✔ The right to access your personal information
✔ The right to request correction of inaccurate information
✔ The right to request deletion of your information
✔ The right to restrict certain processing
✔ The right to object to certain processing
✔ The right to request data portability
✔ The right to withdraw consent where processing is based on consent
Some rights are subject to legal conditions and exceptions.
12. Marketing Communications
We will only send marketing communications where permitted by applicable law.
If you no longer wish to receive marketing messages from us, you can ask us to stop or use the unsubscribe option provided in the relevant communication.
13. Third-Party Websites
Our website may contain links to third-party websites, including UK retailers and payment or delivery providers.
We are not responsible for the privacy practices,
security, or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
14. Children’s Privacy
Our services are not specifically designed for children. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with a revised “Last Updated” date.
16. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: contact@brandesh.com
We will try to respond to privacy-related enquiries as soon as reasonably possible.
17. Complaints
If you are unhappy with how we have handled your personal information, please contact us first so that we can try to resolve your concern.